• Provide Convergence (VoIP and Video) design, engineering, deployment and operational support for large enterprise.
  • Provide Video conferencing capabilities
  • Designed, built, and deployed Video Relay Services (VRS) for the death and hard of hearing
  • Assist agencies to oversee contracts to ensure contractors are meeting there SLA.
  • Assist agencies to get through security certification and accreditation and 508 compliance
  • Provide centralize communication across the Enterprise to all users and executives
  • Provide consolidated reporting and dashboard for executives
  • Provide senior leadership level to achieve their goals through our ITIL and PMP certified project management.
  • Provide¬† Quality assurance, configuration management
  • Provide certified ITILv3 support best practices to the Government IT which include Service strategy, supplier management
  • Work with level 1 technician to resolve complex application performance issues requiring in-depth understanding of the 7 layer of the OSI model
  • Understand how hardware limitations affect application performance issues
  • Capacity planning and reporting to minimize application performance issues
  • Performing Application performance Troubleshooting and analysis
  • We are capable of integrating various Network Management tools into a cohesive¬† network management solution for the customers through both front end and back end development with heavy emphasis on database.
  • Cisco routing and switching networking technologies (Routers/Switches/VPN)
  • Design, implement and support large complex Enterprise level VPN multi-location WAN/LAN
  • Designing, implementing systems with capabilities to track and notify violation of Service Level Agreements (SLA)
  • Knowledgeable with numerous Cisco IOS features including IPSec, WAAS, IP SLA and QoS/CoS to name a few.