Provide Convergence (VoIP and Video) design, engineering, deployment and operational support for large enterprise.
Provide Video conferencing capabilities
Designed, built, and deployed Video Relay Services (VRS) for the death and hard of hearing
Assist agencies to oversee contracts to ensure contractors are meeting there SLA.
Assist agencies to get through security certification and accreditation and 508 compliance
Provide centralize communication across the Enterprise to all users and executives
Provide consolidated reporting and dashboard for executives
Provide senior leadership level to achieve their goals through our ITIL and PMP certified project management.
Provide Quality assurance, configuration management
Provide certified ITILv3 support best practices to the Government IT which include Service strategy, supplier management
Work with level 1 technician to resolve complex application performance issues requiring in-depth understanding of the 7 layer of the OSI model
Understand how hardware limitations affect application performance issues
Capacity planning and reporting to minimize application performance issues
Performing Application performance Troubleshooting and analysis
We are capable of integrating various Network Management tools into a cohesive network management solution for the customers through both front end and back end development with heavy emphasis on database.
Cisco routing and switching networking technologies (Routers/Switches/VPN)
Design, implement and support large complex Enterprise level VPN multi-location WAN/LAN
Designing, implementing systems with capabilities to track and notify violation of Service Level Agreements (SLA)
Knowledgeable with numerous Cisco IOS features including IPSec, WAAS, IP SLA and QoS/CoS to name a few.
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